Last updated: February 18, 2026
Thank you for shopping at wchs1986.com (“we,” “us,” or “our”). Because most of our items are produced and fulfilled per order, we keep our policies simple.
All Sales Are Final
All sales are final. We do not accept returns, exchanges, or offer refunds for reasons such as wrong size, change of mind, color preference, or style preference.
Please review product descriptions and sizing information carefully before placing your order.
When We’ll Make It Right
We will gladly offer a replacement (or, in limited cases, a refund) if there is a problem caused by us or our fulfillment/shipping process, including:
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Damaged or defective items
If your apparel arrives damaged or has a manufacturing defect, contact us within 7 days of delivery. -
Wrong item received
If you received the wrong product (wrong style, color, or size compared to what you ordered), contact us within 7 days of delivery. -
Missing items or orders not received
If your order shows as delivered but you didn’t receive it, or if items are missing from the shipment, contact us within 7 days of the delivery date (or expected delivery date if it never arrived).
How to Request Help
Email us at [support@wchs1986.com] (or your preferred support email) and include:
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Order number
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Your full name and shipping address
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A brief description of the issue
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Photos of the item and packaging (required for damage/defect claims)
If your request is approved, we’ll provide next steps. Depending on the situation, we may offer:
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A replacement item, or
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Store credit, or
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A refund (typically only when a replacement is not possible)
No Returns / No Exchanges
To the fullest extent permitted by law, we do not accept returns or exchanges for:
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Incorrect sizing selected at checkout
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Preference-based reasons (color, fit, style)
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Items that have been worn, washed, or altered
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Items damaged due to normal wear and tear or improper care
Shipping Costs
Shipping charges (if any) are non-refundable, except where required by law. If we approve a replacement due to our error or a verified defect, we may cover shipping at our discretion.
Chargebacks
If there’s an issue with your order, please contact us first so we can help. Unnecessary chargebacks may delay resolution.
Contact
Questions or issues? Contact us at:
Email: support@wchs1986.com